Purchase Orders

  • To sell to OPRA you must first obtain a purchase order. OPRA is not responsible for items shipped without a valid PO number clearly labeled on boxes and pallets. You can Create a Purchase Order Online or fax your inventory to (816) 584-1001 to receive a purchase order directly from us.
  • Pricing on quotations is valid for 24 hours. Once the purchase order is issued, the product must ship within 48 hours of receiving the proper shipping documentation from OPRA (i.e. UPS call tags / BOL) Any purchase orders that are not received within the specified period will be voided or subject to price variances due to market changes.

Shipping Guidelines and Responsibilities

  • Minimum order is 50 acceptable pieces (inkjets and toners) to receive full dealer market pricing. Any cartridges sent, but not on our buy back list, or on the original purchase order will be charged a $1.00 per piece fee for costs incurred for shipping, handling and disposal.
  • OPRA will pay for freight on shipments of 150 or more acceptable units. On shipments with fewer than 150 units, the supplier is responsible for shipping the product to OPRA’s distribution center at the suppliers expense.
  • OPRA is not responsible for lift gate charges or residential fees.
  • On shipments that have been arranged and paid for by OPRA, OPRA will charge back cost of freight for orders that do not total 150 units or more, either due to shortages, damaged cartridges, or cartridges not list on the original purchase order/buy back list.

Packaging

  • It is the responsibility of the supplier to package the product to avoid damage during shipping. OPRA is not responsible for product that is received damaged due to shipping or packaging errors.
  • It is to the benefit of the supplier to package laser cartridges in their original boxes, newspaper or bubble wrapped to keep shutter doors or small tabs from being broken or damaged during shipping. Inkjets should be individually wrapped and master packed to protect the circuitry and nozzle from damage.
  • Box weight for UPS shipments should not exceed 50 pounds each and should be clearly marked with the corresponding purchase order number.
  • Pallets need to be shrink wrapped well and no more than 6 feet high. Pallets should be clearly labeled with customer information and corresponding purchase order number.

Damaged/Unacceptable Product

  • Any product that is received damaged or unacceptable to OPRA may be shipped back at the supplier's request and expense. REQUEST MUST BE MADE PRIOR TO SHIPMENT’S RECEIPT AT OPRA’S DISTRIBUTION CENTER.
  • At suppliers request, discrepancy reports can be emailed or faxed prior to payment.

Payments Terms

Payment terms are Net-45 from date of receipt. All payments are accompanied by a discrepancy report detailing the product received.

Questions or Comments

For any further questions or comments, please contact our Director of Purchasing, Rebecca Kobets, at SellingTo@oprausa.com or call us toll free at (800) 683-7975. Our international clients can reach us at (816) 584-1000.

Buying from OPRA • Selling to OPRA • Schools and Nonprofits • Contact Us
Toll Free (800) 683-7975 • Phone (816) 584-1000 • Fax (816) 584-1001
OPRA, 1244 Saline, North Kansas City, MO 64116